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Failing to attend this course without cancelling it yourself in Yodel risks your department being charged £100.
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The course specialised in the Endoscopy vetting workflow.During the course you will learn how to navigate around Cerner applications, search for patients and register referrals on new and existing patients. It covers referral management (accepting, redirecting and rejecting referrals). Finally, it covers appointments, including appointment enquiries, cancelling and rescheduling appointments as well as how to book (and overbook) new and follow-up appointments. Note: Staff who perform clinic reception duties should also attend the Outpatient Receptionist & Outpatient Care Assistant course.
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